1. Overview
At TVAM Art and Design Studio, we aim to deliver your orders safely and on time. This Shipping Policy outlines our shipping process, timelines, and related details.
2. Shipping Locations
We currently ship across India.
For international shipping inquiries, please contact us directly.
3. Processing Time
- Orders are processed within 2–5 business days
- Customized or made-to-order products may take 7–14 business days depending on the design
4. Delivery Time
- Standard delivery: 3–7 business days after dispatch
- Delivery timelines may vary based on location and courier service
5. Shipping Charges
- Shipping charges will be calculated at checkout (if applicable)
- Free shipping may be offered during promotions or on selected orders
6. Order Tracking
Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp to monitor your delivery status.
7. Delays
Delivery may be delayed due to:
- Public holidays or weekends
- Natural events or unforeseen circumstances
- Courier service disruptions
We will keep you informed in case of significant delays.
8. Incorrect Address
Please ensure your shipping details are accurate.
TVAM Art and Design Studio is not responsible for delays or losses due to incorrect or incomplete addresses.
9. Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Provide photos (if applicable) for quick resolution
10. Contact Us
For any shipping-related queries, please contact:
TVAM Art and Design Studio
No. 38, 1st Main Road, RA Puram
Chennai, Tamil Nadu – 600028
Phone: +91 95664 19246
Email: shop@tvamstudio.com
